EPFO’s OTP-based sign-in procedure for Employers

The Employees’ Provident Fund Organisation (EPFO) recently implemented a two-factor authentication process for employers logging into the EPFO portal. This procedure requires the employer to enter a one-time password (OTP) sent to the mobile number registered with the EPFO in addition to their username and password.

AscentHR had circulated an alert regarding this change on August 17^th, 2024.

In this regard, the EPFO has published a user manual that includes the following information:

• Steps to follow if the registered mobile number is unavailable, out of service, or lost.
• Guidelines for generating a request letter (Online) to obtain the establishment user ID and password in the event of losing the registered mobile number.
• Instructions for submitting the request letter to EPFO.
• Guidelines on how to update the existing mobile number after logging in.

For any additional inquiries, please get in touch with EPFO using the contact details provided in the notification.